How can we help

What help and services we can offer you.

• Provide information, help and advocacy for people from black and minority ethnic backgrounds and their families
• Reporting centre for racial attacks and support for victims
• Working alongside public, private and voluntary sector to ensure equality standard is upheld.
• Provide advice and support on matters relating to housing, education, benefits and employment.
• Provide assitance completing forms or letters
• Signposting clients to receive necessary professional help, health, education, employment etc.
• Translation and interpretation services for our clients
• Fax, email and photocopying
• Undertake casework and support in many different settings
• Mother tongue classes
• General legal advice, consumer advice, employment advice.

We operate on a first come first served basis between the hours of 10am to 4pm. We aim to see as many clients as possible with the assistance of quality volunteers from the community and our only paid employee Jonathan Beighton.

At busy times there may be a long waiting time, however we will aim to give an indication of how long it may be until you are seen.

We ask that each clients time with an adviser is respected and that our waiting clients are patient. We want to help as many clients as possible to receive the help and assistance they deserve as equals in our community.